In all my time as an Astronomy Magazine subscriber (since 2006-2007) , I’ve always felt the Magazine was the best in the business . Sky and Telescope is good also but I’ve always favored the format of Astronomy Magazine . I’d never purchased anything from “The Space Store” until recently . I’ve since had two orders shipped and had disappointments with both shipments . The latter shipment being the most substantial disappointment . I had ordered a number of T shirts in XXL (they run small) and upon receiving my order , the T shirts were shipped in size Small . They are almost so small that they would only fit a child . After going through a big hassle attempting to get “customer service” I have found “customer service” to be basically non existent . I have now been told by two people that somebody would contact me about the situation only to have it go unanswered . They got my money and I get no “customer service” . I’ve called a direct number to a woman who told me that her assistant would contact me two or three times now and not even gotten a return phone call since the first time when I was lead to believe they were going to rectify the problem . Now my calls go unanswered . Not a good look for Astronomy Magazine and or any and all it’s affiliates . I work hard for my money and am not happy with this organization whatsoever . What a way to treat a long time consumer of their publication .
geez Starrancher that’s a disappointing outcome don’t you just hate it when they take your money and don’t want to give the customer any after sales support
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You would think that they would want to run the space store well
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Dispute the credit card charge.